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Manažérske zručnosti
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NEGOTIATION SKILLS |
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– Convincing Negotiations in English |
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Termín: 2 dni podľa dohody |
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Lektor: s dlhoročnou praxou |
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Miesto konania: podľa dohody |
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Časový harmonogram: 8:30 - 9:00 prezentácia |
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i9:00 - 16:00 kurz |
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The Goal of the Training:
It is the aim of this training to enable the participants to:
- Negotiate more effectively and persuasively even with difficult customers.
- Use verbal and non verbal communication in a more focused and effective way
- Be able to influence own communication style with partner.
- Analyze partners’ reactions and respond in an appropriate way with respect to the goal of the communication.
- Make better agreements.
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Target Group:
Training is focused on those, who feel the need to enhance their negotiating skills in English (sales managers, sales representatives, customers service representatives), especially those, who have not participated at such training. |
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Content: |
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- Negotiation characteristics
- Specific language of English negotiations
- Interpret verbal signals
- How to influence partners
- Typology of partners and customers
- Effective responses
- Verbal and non-verbal communication
- Assertive argumentation and dealing with arguments
- How to set objectives at negotiations
- How to reach these objectives
- How to respond to NO
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Methods and techniques: discussion, simulations, interactive exercise, role plays, case studies and video recordings.
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Miesto konania môže byť aj u Vás:
Miesto konania: Košice – Bratislava (po dohode s účastníkmi), priamo v objednávajúcej firme pre počet účastníkov väčší ako 8. |
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Variabilný symbol: |
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Cena: dohodou |
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Cena: |
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